Frequently Asked Questions

Viseal transforms your everyday experiences into a personalized language journey. By capturing photos of your surroundings, you can learn to speak about what you see in your life. The chat-based dialogue is contextual and full of learning tips in the culture. Build your journal (Yes, you can document your learning journey like a photo journal!) to grow your vocabularies and experience a fresh way to learn and connect with your environment.

Viseal is your companion for embracing new cultures and languages, designed for Expats, immigrants, and any language learner who is looking for a more practical and relevant way to learn. It immerses you in the local language through real-world contexts, understanding the cultural nuances and daily situations you encounter.

Viseal currently supports languages: English, Spanish, French, German, Italian, Dutch, Chinese (Simplified & Traditional), Japanese, Korean, Ukrainian, Portuguese, and Russian. We're continuously adding more languages based on user demand. Please let us know if you'd like to see a new language added :)

Viseal is a new but intuitive way to learn language which is both contextual, engaging and visual. Its aimed for understanding what you see and try to create fun and personalized dialogues and learning tips based on your photos. It's relevant to you and fun. You just snap and explore your world. Let viseal be part of your daily 10 min learning.

Capture the world around you! It can be a menu, a street sign, or a social scene. Viseal transform it into a learning opportunity. It will mimic the conversation as you were there watching two friends chatting about it. The dialogues and vocabulary tips are designed to resonate with the photo and taking into account the scene. You will learn phrases and expressions in so many different ways!

Absolutely! Viseal uses high quality (google chirp-HD) voice to synthize the speech and help you learn the pronunciation and accent better. You can also adjust the speed and repeat at your pace.

No, viseal requires good internet connection. (The AI engine and your data is stored in the secure cloud which requires internet connection)

Daily challenges are gamified learning tasks that keep you engaged and motivated in bitesize ways. Character collection is the cute reward system where you earn virtual characters as you complete mini quizs and reach milestones.

Viseal works on all modern devices: smartphones, tablets, and computers.

Viseal is a modern Progressive Web App (PWA). Visit our installation guide for step-by-step instructions to add the app icon to your device. You will be able to use it like a normal app via the icon and enjoy a native app experience.

Absolutely. We use enterprise-grade encryption for all data transmission. Photos are processed and stored securely with end-to-end encryption. We never share your personal data with third parties. Your data is also accessible only by you.

Make sure you've granted camera permissions to your browser. On mobile, check your device settings. If problems persist, try refreshing the page or restarting your browser.

With consistent use, many users see a boost in practical communication within just 2-3 weeks. Dedicate 5-10 minutes daily and start noticing more about your environment and learn how to talk about it. Track and enjoy your progress.

Yes! You can switch between any of our supported languages within the same account. This is perfect for language hackers in multilingual environments or those planning to move to different countries.

Viseal welcomes learners of all levels. It offers different levels (L1~L5) including teacher mode for absolute beginners. Find your comfort zone and start working from there. Language learning is not a race, and consistency with daily practice is key. If there is anything you find missing but you need to help you learn better, please let us know.

Contact our support team at contact@viseal.ai. You can also check our troubleshooting guide or installation instructions for common solutions.

Follow us on X (Twitter) @viseal_ai for the latest news, updates, tips, and community discussions. We regularly share language learning tips and product updates there.

Absolutely! We love user feedback. Email us your suggestions at contact@viseal.ai. comment or tag @viseal_ai on Twitter or just send a DM to me via the email. I want to make it work for you and help you learn better. Any suggestion will be super appreciated :)